instructions

FAQ

Please click on a question below to reveal the corresponding answer. Can't find your question? Please contact us today!

Do your products come with a warranty?
Manson Precision Reamers’ products are guaranteed against defects in material and workmanship. If you feel one of our tools does not perform as it should, contact us. For complete details, please read our Warranty Policy.
can i return a product?

All sales are considered final from the time of purchase unless the criteria detailed in our Warranty Policy have been met. For complete details, please read our Return Policy.

How do I send you tools or samples?

Mail tools and samples to:

Manson Precision Reamers
8200 Embury Road, Suite 1
Grand Blanc, MI. 48439

Please include detailed instructions for the work you want done as well as your name, address, phone number and payment information.

If you have additional questions about this process, please contact us.

When will my order be shipped?
Most standard inventory items will be shipped within 24 business hours from the time of payment.

In the event that the standard inventory item is back-ordered, you will be provided an estimated ship date.

If a special/custom tool is being made on your order, then the shipping date will be quoted at the time the order is processed.

In the event that your order has not been shipped within the quoted lead time, please contact us.

what if i don't receive my order?

In the event that your order never shows up, please contact us immediately so we can assist.

If your order was marked as delivered but did not arrive, we recommend waiting 48 hours from the delivery time before contacting customer service. Please also check side entrances, or neighbors to see if your package was misplaced.

For international orders, there is often a delay in the shipping process, which may lead to longer than projected shipping times.

Can I change my shipping information after my order has been placed?
Our teams work very hard to begin processing orders as soon as they are placed. Because of this, we are not always able to change shipping information such as addresses, payment, and shipping methods.

Please contact us immediately if changes need to be made to your order and will try to accommodate.

Are there countries that you do not ship to?

Manson Precision Reamers will not ship products to the following countries: Afghanistan, Cambodia, Central African Republic, Cyprus, Cote d’Ivoire, China, Cuba, Democratic Republic of Congo, Ethiopia, Eritrea, Haiti, Iraq, Lebanon, Libya, Russia, Somalia, South Sudan, Sudan, Zimbabwe, Republic of Sudan, Liberia, Saudi Arabia, North Korea, Syria, Venezuela, Burma, Belarus. Other countries may be denied at any time at the discretion of Manson Precision Reamers.

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