Policies

warranty policy

Manson Precision Reamers’ products are guaranteed against defects in material and workmanship. If you feel one of our tools does not perform as it should, please call or email for suggestions as to its use.

We emphasize customer service above all else and strive to provide the best possible tooling. If a tool is not right, it will be repaired or replaced, at our option. In all cases, our liability is limited to replacement of the defective tool.

Items that will not be covered under any warranty include broken or damaged tools, previously used or dulled tools, missing tooling, or incorrect tooling due to error on behalf of the customer. Warranties may be honored on a case-by-case basis depending on the scenario.

It is recommended that all customers read the tooling instructions and useful information documents found on our website, prior to using any tooling. It is always better to educate yourself and ask questions before ruining an expensive tool.

For any questions or concerns about a warranty associated with a Manson Precision Reamer product, please CONTACT US.

RETURN policy

All sales are considered final from the time of purchase, unless the criteria of the above Warranty Policy have been met.

An item may not be returned for a refund if the product has been used. In the event that a refund is requested, Manson Precision Reamers will perform a full inspection on any discrepant product prior to claiming a warranty issue.

Under no circumstances will a refund will be issued without the physical product being returned and evaluated. Refunds will be considered at the discretion of Manson Precision Reamers.

It is recommended that all customers read the tooling instructions and useful information documents found on our website, prior to using any tooling. It is always better to educate yourself and ask questions before ruining an expensive tool.

For any questions or concerns about a product return please CONTACT US.

What this Return Policy simply means is that we stand behind our products and will repair or replace them when indicated. We will not, however, reimburse for a ruined component if a customer has not taken reasonable steps–as described above–to ensure that our tooling meets his requirements.

terms and conditions

Your access to and use of MansonReamers.com is subject to this Terms & Conditions Agreement and all applicable laws. By accessing and browsing MansonReamers.com, you accept, without limitation or qualification, this Terms & Conditions Agreement. We may at any time revise this Terms & Conditions Agreement and you are bound by any such revisions. We suggest that you periodically visit this page to review this Terms & Conditions Agreement.

The graphic images and text contained in the MansonReamers.com site are the exclusive property of the Manson Precision Reamers and, except for personal use, may not be copied, distributed, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior permission. The content, arrangement, and layout of the MansonReamers.com site, including but not limited to, the trademarks, service marks, text, and content, are proprietary and are protected from copying, imitation, communication, or simulation under domestic and international laws and are not to be reproduced, communicated, displayed, distributed, or transmitted without our prior written permission.

We strive to ensure that the information contained on the MansonReamers.com site is accurate and reliable. However, errors may sometimes occur. Therefore, to the fullest extent permissible pursuant to applicable law, we disclaim all warranties, express or implied, as it relates to this Site. We are not responsible for any damages or injuries caused by the use of MansonReamers.com, including without limitation, viruses, omissions, or misstatements. We shall not be liable for any direct or indirect, special, consequential, or incidental damages that result from your use or inability to use this Site.

The Terms & Conditions Agreement shall be governed by the laws of the State of Michigan, without giving effect to any principles of conflicts of law. You agree that any action at law or equity arising out of or related to your use of MansonReamers.com must be filed only in the state and federal courts located in the State of Michigan, and you submit to the personal jurisdiction of such courts.

If you have any questions or concerns about our website Terms & Conditions Agreement, please CONTACT US.

website accessibility

Manson Precision Reamers is committed to facilitating the accessibility and usability of all its digital properties, including MansonReamers.com for all people with disabilities. Manson Precision Reamers is in the process of implementing the relevant portions of the World Wide Web Consortium’s Web Content Accessibility Guidelines 2.1 Level AA (WCAG 2.1 AA) as its web accessibility standard. Our website will be tested on a periodic basis with assistive technology such as screen readers and screen magnifiers, and with users with disabilities who use these technologies.

Please be aware that our efforts are ongoing. If at any time you have specific questions or concerns about the accessibility of any particular web page, please CONTACT US.

If you do encounter an accessibility issue, please be sure to specify the web page in your email, and we will make all reasonable efforts to make that page accessible for you.

privacy policy

PERSONAL INFORMATION

Manson Precision Reamers (“us”, “we”, or “our”) operates MansonReamers.com (the “Site”). This page informs you of our policies regarding the collection, use, and disclosure of Personal Information we receive from users of the Site.

We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

INFORMATION COLLECTION AND USE

While using our Site, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include but is not limited to your name, address, email address, or phone number (“Personal Information”). We do not sell, trade, or rent your Personal Information to others. This does not include information provided to trusted third parties who help us in operating our website.

We may use third parties to provide services to you such as conducting surveys and supplying email newsletters. If Personal Information is provided by us or by you directly to any of these third parties, we require that such information be maintained by them in confidence. You should also be aware that we may disclose information about you if required by law.

LOG DATA

Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”).

This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, and the time spent on those pages and other statistics.

In addition, we may use third-party services such as Google Analytics that collect, monitor, and analyze trends and your movement for aggregate use.

Log Data is not linked to your personally identifiable information.

LINKS TO OTHER SITES

Occasionally, we may provide links to third-party sites on our website. We are not responsible for the content or information collection practices of those sites. The privacy policy of other sites may differ from Manson Precision Reamers’ privacy policy. Please be sure to read the privacy policy of any third-party website before providing any Personal Information.

COOKIES

Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive.

Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

SECURITY

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

CHANGES TO THIS PRIVACY POLICY

This Privacy Policy is effective as of 5/3/2022 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us or by placing a prominent notice on our website.

QUESTIONS / COMMENTS

If you have any questions or concerns about our website Privacy Policy, please CONTACT US.

FAQ

Please click on a question below to reveal the corresponding answer. Can't find your question? Please contact us today!

Do your products come with a warranty?
Manson Precision Reamers’ products are guaranteed against defects in material and workmanship. If you feel one of our tools does not perform as it should, contact us. For complete details, please read our Warranty Policy.
can i return a product?

All sales are considered final from the time of purchase unless the criteria detailed in our Warranty Policy have been met. For complete details, please read our Return Policy.

How do I send you tools or samples?

Mail tools and samples to:

Manson Precision Reamers
8200 Embury Road, Suite 1
Grand Blanc, MI. 48439

Please include detailed instructions for the work you want done as well as your name, address, phone number and payment information.

If you have additional questions about this process, please contact us.

When will my order be shipped?
Most standard inventory items will be shipped within 24 business hours from the time of payment.

In the event that the standard inventory item is back-ordered, you will be provided an estimated ship date.

If a special/custom tool is being made on your order, then the shipping date will be quoted at the time the order is processed.

In the event that your order has not been shipped within the quoted lead time, please contact us.

what if i don't receive my order?

In the event that your order never shows up, please contact us immediately so we can assist.

If your order was marked as delivered but did not arrive, we recommend waiting 48 hours from the delivery time before contacting customer service. Please also check side entrances, or neighbors to see if your package was misplaced.

For international orders, there is often a delay in the shipping process, which may lead to longer than projected shipping times.

Can I change my shipping information after my order has been placed?
Our teams work very hard to begin processing orders as soon as they are placed. Because of this, we are not always able to change shipping information such as addresses, payment, and shipping methods.

Please contact us immediately if changes need to be made to your order and will try to accommodate.

Are there countries that you do not ship to?

Manson Precision Reamers will not ship products to the following countries: Afghanistan, Cambodia, Central African Republic, Cyprus, Cote d’Ivoire, China, Cuba, Democratic Republic of Congo, Ethiopia, Eritrea, Haiti, Iraq, Lebanon, Libya, Russia, Somalia, South Sudan, Sudan, Zimbabwe, Republic of Sudan, Liberia, Saudi Arabia, North Korea, Syria, Venezuela, Burma, Belarus. Other countries may be denied at any time at the discretion of Manson Precision Reamers.

latest news

Check back to our website often to get the latest news from Manson Precision Reamers including upcoming events, new product launches, sales and promotions.